General description

On our website. www.hettich.com also our subdomains (hereinafter collectively referred to as "websites") you can find out more about Hettich: the brand, the product categories, the products and the services. 

We endeavour to make our websites accessible in accordance with the Barrier-Free Strengthening Act (BFSG) and the Ordinance to the Barrier-Free Strengthening Act (BFSGV)&nbsp

This statement describes the accessibility status of our websites, the measures taken to remove barriers and the options for contacting us and making complaints

Status of compatibility with the requirements

Our websites partially fulfil the requirements of the BFSG in conjunction with the BFSGV, the applicable technical standards of the European standard EN 301 549 and the Web Content Accessibility Guidelines WCAG 2.1 conformance level AA We are constantly working to identify and remove any remaining barriers.

Non-accessible content

Despite our efforts, the content listed below is not yet barrier-free:

• Some PDF documents are not available in accessible format
• Some of our embedded videos do not currently have subtitles or audio descriptions.
• Some images on the website have no alternative text
• Not all interactive components can be fully operated using the keyboard
• Contrasts and colour design do not meet the minimum requirements on all pages.

Some barriers on our websites cannot be removed in the short term for reasons of economic feasibility. These include:

• Complex interactive applications: Some interactive applications (e.g. flip catalogue) and special functions on our websites require considerable financial and human resources to make them fully accessible We are constantly looking at ways to improve, but cannot remove all barriers immediately due to the high costs involved.
• Historical content: Older content that was created before the BFSG came into force may not be fully accessibleSubsequent adaptation of this content would require disproportionately high expenditure. Subsequent adaptation of this content would require disproportionately high expenditure. However, new content is created according to current standards.

Feedback and contact 

If you encounter any barriers on our websites or require assistance in using the websites, please do not hesitate to contact us We look forward to your feedback and will endeavour to eliminate the reported barriers as quickly as possible within the scope of technical and economic possibilities

You can contact us in the following ways:

Hettich Marketing und Vertriebs GmbH & Co. KG
Anton-Hettich-Straße 12-16
32278 Kirchlengern, Germany
Germany
Phone: +49 (0)5733 798-0

E-mail: info(at)hettich.com 

Market surveillance authority

The following authority is responsible for monitoring accessibility on our websites:

Market Surveillance Centre of the Federal States for the Accessibility of Products and Services (MLBF) 
Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt
PO Box 39 11 55
39135 Magdeburg

Phone: 0391 567 4530
Email*MLBF(at)ms.sachsen-anhalt.de

Updating this declaration

This declaration has been prepared with the utmost care and is regularly reviewed and updated to fulfil the latest requirements and standards.

Last update: August 2025