| Mission statement
Our mission is to fully realize our growth and profit potential to become the undisputed market leader in quality, innovation and service throughout North America.
The five principles that we uphold in our daily business activities will determine our course. These principles are contained in our company wide mission theme Hettich PRIDE.
Partnership with its customers is Hettich’s goal. Company-wide, we strive to provide complete satisfaction through Engineering Real Partnerships with our customers to assist in solving their problems, help boost their productivity and support their profit goals.
Responsibility begins at home. We use the environment with care and respect, and contribute fully and willingly to the communities we call home. As individuals, we demand total responsibility from ourselves; as employees, we support the responsibilities of others.
Innovation and technical superiority is built into every Hettich product from start to finish. We invest in advanced research and enhanced manufacturing methods to be recognized as the world class manufacturer of functional and decorative hardware.
Dedication to sharing the benefits of success with our employees is the essential factor in our growth. To all of them, we offer fair compensation, a teamwork environment, safe and harmonious working conditions and the opportunity to excel, grow and prosper.
Excellence is our watchword in all of our business dealings. Quality and continuous improvement in our products, services and processes requires a contribution of every employee and supplier for our mutual benefit.
QUALITY POLICY
Hettich Canada L. P. companies are committed to the achievement of quality products and services by maintaining ongoing compliance with the ISO 9001 Standard. Compliance with the ISO 9001 standard is relevant to the goals of Hettich Canada, L. P. and serves to meet the expectations and needs of our customers.
Hettich Canada L. P. complies with industry and the ISO 9001 Standard, in order to meet, or exceed, our customers' requirements. The success of Hettich Canada, L. P. depends upon our commitment to employee involvement, continuous improvement and improved business performance goals.
The policy is communicated to employees at orientation, and it is reinforced by means of displays throughout facilities of Hettich Canada, L. P. and is endorsed by the signature of the companies' CEO. The policy is reviewed and revised, as required, to reflect the on-going commitment of Hettich Canada, L. P. to Quality and Customer Satisfaction.
Mike Squizzato, CEO |